Take a healthy mix of customer happiness obsession, a wealth of experience in dealing with or being part of several different types of associations, depth of knowledge in technology and data security and a strong desire to help you help yourself and your members…now put it all together and you’ve got the Member Minded team.
Todd Earwood, President |
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Todd has been founding and developing profitable ventures for the past 12 years. Mr. Earwood began his professional career establishing the web division of Norton Healthcare in Louisville, KY. In his first twelve months, he turned the company’s web site from an afterthought into a six figure profit center through his online customer acquisition efforts. Norton had over 27 million pages, 15 million annual visitors and was rated top 10 in the nation for hospital web sites. Mr. Earwood has since founded and sold several businesses in the telecom, technology and web services industries. He holds a Bachelor’s of Business degree from Murray State University and has served his alma mater on the Board of Trustees and the Alumni Association's Board of Governors. |
Scott Earwood, Business Growth Expert
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Scott has spent most of his career in the banking industry where he managed branches and sold the bank's services to local businesses. The combination of his inner geek's love of spreadsheets and his extrovert's love of sales allows him to consult with Member Minded's clients on multiple levels and explain the sometimes technical aspects of what we do into everyday language. Scott holds a Bachelor's degree in Finance from Georgetown College. |
Erin Jones, Account Executive |
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Erin brings a combination of marketing, sales, brand-building and social media skills to the table. She served as the director of sales for a leading social networking website where she grew new business revenue by 40%, She has a drive to help her clients in the constantly shifting world of connected commerce. Additionally, her time with the Kentucky Derby Festival brings a level of experience in marketing and public relations. She also spent five years working with ESPN's X Games as broadcast cooridnator and press officer, giving her an edge on insights to the hard-to-reach Gen Y and Millennial demographics. |
Holly Jackson, Account Executive |
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Holly understands the ever-changing world of media and advertising. After 10 years with one of the Nation’s largest multi-channel marketing companies, Holly brings her online advertising and B2B sales experience to the Member Minded team. Holly worked as a Corporate Sales Trainer for 4 of those years, allowing her to travel the nation coaching and training others on how to best serve the client. She captured highly sought after performance awards early on in her sales career and now turns her focus and drive to serving her Member Minded clients. |
Kim Wade, Account Executive |
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Kim Wade’s career has been immersed in membership-related organizations. She has provided comprehensive and executable turn-key sales programs and support for many membership based organizations. In each of her endeavors, Kim has been instrumental in significantly growing the bottom line for these organizations. She is also a frequent speaker at national membership-related industry conferences earning top speaking honors at many of these engagements. Most recently, Kim has operated a successful membership consulting organization tailored toward the golf industry, with clients including Hurstbourne Country Club; Kitson Partners; Heritage Golf Group; and Kemper Sports. Kim should provide a wealth of knowledge and expertise to our organization. Kim holds a BBA from Eastern Kentucky University; a Master of Education from the University of Louisville as well as an MBA from the University of Louisville. |
Justin Pohn, Account Executive |
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Justin has been helping clients surpass their marketing goals over the last 5 years in different multimedia ventures by adding his creativity and solution-oriented approach. In today's constantly evolving marketplace, he has generated over $300,000 in annual B to B contracts for marketing and advertising services on-line. Justin's passion for Internet marketing has helped him to collaborate with clients on the creation of marketing plans and materials (web, e-mail, and print) that resulted in higher traffic, targeted lead generation, and quantifiable performance. He has earned top performance awards at every endeavor prior to bringing his experience to the Member Minded team. |
Rita Dixon, Operations Manager |
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Rita brings her expertise in group and complex project management to the Member Minded team. She's served in a variety of roles in journalism and public relations, experience as Editor in Chief and with the Kentucky Governor's Scholars program. Most recently, she was a Producer of two web video shows her innovative spirit and communications skills are well suited to delivering the value proposition of the Member Minded suite of products. She understands the needs of our customer base and corrals the resources of the team and our unique network of developers and partners (she keeps us all on track) while assisting our sales and account management team in proactively handling customer service. Rita has a Bachelor's degree in Communication from Bellarmine University. |
Trenton Fuller, Service Obsessed Specialist |
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Trenton has a passion for solving problems and is committed to ensuring that customer questions and concerns are handled promptly and completely. Since 2003, he has worked with large enterprises like General Electric focused on logistics software to improve database operations (shipment, driver tracking, compliance, customer data) as well as technology startups where he expanded his skills in the VOIP telecommunications arena. As a Helpdesk Technician and later as Systems Administrator in the chamber of commerce industry, he has focused his passion on finding new and better tools that enable productivity and efficiency. Trenton has a Bachelor's degree in Environmental Analysis from the University of Louisville. |
Keith Starling, Business Growth Expert |
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Keith has honed his expertise in strategy, marketing, and the online community through a number of positions in small start-ups across the country. He thrives in a fast-paced, ever changing environment and is the go-to-guy for creative solutions. Keith believes in delighting customers, delivering superior products, and taking time to enjoy an occasional cup of green tea. He received his Bachelor’s degree in Telecommunications from Indiana University and is currently pursuing his MBA at the University of Louisville. |
